FAQs
Shopping FAQs | Shipping & Delivery
Q1: Do you ship to the U.S.?
Yes! Yes! We ship to all 50 states and 90% of countries and territories worldwide.
Q2: How long does shipping take?
Orders usually arrive within 10–15 business days.
Q3: Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number via email.
Q4: Do you offer express shipping?
We currently offer standard international shipping only. Stay tuned for faster options.
Product Details
Q1: Are your bags real Louis Vuitton?
No, we offer 1:1 high-quality bags designed to look and feel like authentic Louis Vuitton products. We are not affiliated with or endorsed by the brand.
Q2: What materials do you use?
Our bags are made using premium PU leather and craftsmanship that closely mimics the original designs.
Q3: Will the product look like the pictures?
Yes, what you see is what you get. Our photos are of the actual products.
Payment & Security
Q1: What payment methods do you accept?
We accept PayPal and other secure payment methods.
Q2: Is your checkout safe?
Yes. Our site uses SSL encryption to keep your payment and personal data secure.
Q3: Will the charge say “Louis Vuitton” on my statement?
No, your payment will appear under a neutral name for discretion.
Returns & Refunds
Q1: Can I return my order?
Yes. We accept returns within 7 days of delivery for unused items in original packaging.
Q2: How do I request a return or refund?
Please contact our support team at [email protected] with your order number and photos of the item.
Q3: What if my item arrives damaged or incorrect?
We’ll make it right. Email us within 3 days of receiving your order and we’ll fix the issue.
Order Help & Customer Service
Q1: I entered the wrong address. Can I fix it?
If your order hasn’t shipped yet, contact us ASAP at [email protected] to update your info.
Q2: I haven’t received my package—what should I do?
Please check your tracking number first. Then, reach out to us if it’s been more than 20 business days.
Q3: How can I contact you?
Email us anytime at [email protected] or add our whatsapp(8613925120218), We usually respond within 24 hours on business days.
Discreet Packaging & Privacy
Q1: Will my order arrive in discreet packaging?
Yes. All orders are shipped in plain, unbranded packaging for your privacy.
Q2: Is my personal info safe?
100%. We never share your information with third parties. Your data is protected by top-tier encryption.
